Polestar service update +3

07:53 26-Jun-26


Half a decade on, I continue to be happy with my Polestar, and that includes the service.  I was easily able to get the air filter serviced by a third party auto shop, thereby saving money.

More recently, I did bring the car back to the dealer because I suspected the Sport Key (the smaller key fob without buttons) battery was dying.  This was showing up in the form of intermittent vehicle key not detected messages, which slowed the rest of the car's computer functionality.  Although the car was officially out of warranty, having been purchased more the than 4 years ago, it is a 2022 model and still under 50K miles.  So, I asked Polestar for a GoodWill warranty replacement and they agreed to checkout the situation and provide me with a complementary rental to replace it in the meantime.  They did wind up replacing the key for free, which goes a long way toward mitigating my prior service concerns.  Though I might still question the decision to hard wire a battery, thereby requiring a locksmith to replace it, it's nice to have a key that is waterproof and doesn't identify the car.

By contrast, my wife had to jump through many more hoops to handle and further strandings to eventually get the ICCU replaced in her Hyundai.  The private section of this blog has covered the future implications of American policy on Polestar and PSNY, but American policy is hardly permanent.